Frequently Asked Questions
Everything you need to know about shopping at Derimod
What is the return policy for Derimod products?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the tags are still attached and include your original invoice for a full refund.
How can I track my order?
Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery status in real-time.
Are Derimod leather products made from genuine leather?
Yes, Derimod is renowned for using 100% genuine high-quality leather in our jackets, shoes, and bags, ensuring durability and a premium feel.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as secure online payment options like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How should I care for my leather shoes and jackets?
To maintain the quality of your leather items, we recommend avoiding direct contact with water and heat. Use a specialized leather conditioner and store them in a cool, dry place.